Review /
TOTALAV Review
Daniel Lambert
Daniel Lambert

Researcher in digital forensic and Internet security field.

Overview:

TotalAV is a new player in the antivirus industry that has significantly gained immense popularity, following its incomparable traits and bundled capabilities to provide real-time protection against malicious programs and online threats at affordable prices (lower promotional prices to new customers for the initial term). One distinctive feature that sets apart TotalAV from other competitors, is the ability to utilize a very minimal processing power of the base systems while running.

TotalAV is an incredible antivirus product that implements the “same antivirus Tech” like Avira, making it strike the balance between using a highly-respected VPN provider Windscribe and the best Canadian-produced VPN technology. This product (TotalAV) comes in both commercial (Pro, Internet Security, Total Security) and free-trial versions operating on a 30-day money-back guarantee. Also, they are supported by numerous platforms including Windows, Android, Mac OS, Linux, and iOS.

All these features plus different scanning options, real-time protection, and a firewall capability in the TotalAV Antivirus Pro package make them worth trying. Note: the free version has a demonstrated efficacy in protecting (scanning and detecting) against threats no matter what.

Pros and Cons:

Just like any security utility, TotalAV also comes with a handful of Pros and Cons, Let’s, therefore, uncover some of those pros and cons 

Pros.

An excellent suite of common features

More transparent auto-renewal policies

Intuitive and downright attractive UI with VPN feature

24/7 customer service

Strong protection against malicious URL

Cons.

Slow quick scan time

Requires account creation to install, even with a free version

No real-time protection with the free version

Note: With the existence of so many antivirus suites globally, it's quite daunting for the users, especially beginners to make a solid and unremorseful decision in the antivirus arena. Besides, there is a sharp shift towards the control and safety protection of online and personal data. To address these challenges, we pointed out some potential questions that the said users can brainstorm on.

·      How effective are the security elements of the antivirus product?

·      Is it easy to use the antivirus product? If so, what about the customer’s support services?

·      What are the platform supports for the product

·      Does the product offer money for values in terms of their pricing plans? etc

Security:

Security and reliability:

When it comes to the security field, TotalAV provides a huge range of features starting from the standard protection against the various scope of malware, to real-time antivirus protection and firewall protection, not forgetting web shield and safe browsing respectively.

The product (TotalAV) provides two major types of scans namely, Quick and System Scan. The beauty here is, users can run their scan and continue doing other work without affecting the performance of their systems. Upon completion of the scan, users are availed with options to quarantine, delete, whitelist, or ignore each malware file. Which allows them to respond appropriately.



TotalAV also presents another exquisite security feature called password vault (Password Vault browser extension), that enables users to securely store, organize, and retrieve all their login credentials. Lastly, the TotalAV’s System Tune-Up feature is very handy to maintain the smooth running of the user’s computer on top of freeing up disk space and deleting unnecessary information Vulnerable to privacy.

Via reliability, TotalAV is a new kid on the block that has not undergone rigorous lab tests (third-party independent tests). It is therefore cumbersome to confirm its efficiency at the moment.

Platform and Devices Compatibility

As far as the compatility of devices and platforms are concern, TotalAV run across most of the Operating Systems and Devices in used nowdays as indicated below.

Additionally they can also be used on the Linux distributions. That said, the application work on desktops, laptops, cellphones, tablets, etc.

Via browser’s compatiblity, TotalAV extends their supports to several types of browsers like Google chrome, Mozilla firefox, Safari, and Microsoft edge as indicated below.


User Experience

One of the commendable features that put TotalAV on top of their game is the user-friendliness. The TotalAV is lauded for coming up with a product very easy to use and a good user interface that constitutes a neat dashboard displaying most of the essential features as indicated in the image below.



Still, on ease of use, the down and installation process of this product is lighting fast and intuitive when compared to other competitors like Bitdefender. However, It is a must for the user's to first create their account before starting to use the products. Hence a constraint cutting across free and paid packages.

Support and Customer services

TotalAV is highly rated for its far-reaching customer supports. It is one of the Products that implement 24/7 technical support and customer services regardless of the package’s subscription. Mechanism deployed includes the Knowledge Base fully loaded a bunch of answers and support to the FAQs, guides on download, installation, and uninstallation of the packages, etc.

Customers can quickly access the Tutorials and videos with handy articles that tackle essentials topics example how to reset a password and many others. Technical or Non-Technical support can further be delivered through email, telephone, and live chat on their official website.

Pricing

For users planning to opt for a paid version of TotalAV, there are three main commercial packages to choose from, these are (i) antivirus Pro (up to 3 devices), (ii) Internet Security (up to 5 devices), and (iii)Total Security (up to 6 devices) as indicated in the images below.



At the time of writing this review, new users can get any of the three packages at very stunning promotional prices. For the initial buy, the prices of the Total AV suites are as indicated below.



According to the TotalAV’s official site, All services automatically renew at the regular rate using the same payment method (PayPal or Credit card), unless you request a change. Prices exclude VAT.

Note: for any user in need of a solitary license, the most basic plan “Essential Antivirus,” comes with one license at an initial rate of $19.95. This can be a big deal for them.

Also, doubtful users who might need to first try the product before full engagement can freely download and use the trial version of TotalAV (with limited antivirus functionalities like scanning malware).

Lastly, TotalAV offers a 30-day money-back guarantee that allows any user to request back their fund in a scenario where they are not happy with the services provided

Conclusion

For a rookie company like TotalAV, there has been a tremendous improvement in their performance, user experience, and interface. These are pure manifestations that, the product has got a bright future ahead.

However, one undeniable truth is, this product still lacks cutting-edge security functionalities, a constraint that might prevent it from being a leader in antivirus business, if not fixed.

All in all, it is still one of the antivirus products very worth checking out.

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In This Page
Overview
Pros & Cons
Security
Devices & Platforms
User Experience
Customer Services
Pricing
Conclusion
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